We offer refunds for products that have been purchased directly from us that are in the exact same condition as you received them in. This only applies for domestic orders (within Australia). We will not accept returns of goods which: - have been worn or stained. - are not suitable to be returned due to their nature. - were made to your specifications or were clearly personalised. - were purchased at a discounted price. We reserve the right to refuse returns of any products that do not meet our return conditions. For the full Returns Policy, click here.